IP-Portal.org
Brand

Videotron Router Login

A complete guide to the Videotron router admin panel — covering the login page, default credentials, Wi-Fi name and password changes, and what to do if the router page does not open.

Brands

// brands

top 25 brands

Videotron

// router overview

Videotron routers primarily use 10.0.0.1 for Helix Fi gateways, while older models may use 192.168.0.1. Default credentials are typically 'admin' with 'password' or blank password fields for legacy devices.

Manufacturer
Videotron
Device type
router
Common models
Helix Fi Gateway, ZyXel EMG2926, D-Link DIR825
Firmware
Helix OS · Quebec

Videotron's Helix Fi uses a proprietary interface distinct from standard ZyXel or D-Link firmware, with Quebec-specific features. Legacy models follow manufacturer interfaces but with Videotron branding.

Web interface

// common ip addresses

10.0.0.1PrimaryOn record192.168.0.1Legacy Videotron router models

Models on record

// models

  • Helix Fi GatewayUses 10.0.0.1 with admin/password
  • ZyXel EMG2926Uses 192.168.0.1 with admin/blank password
  • D-Link DIR825Uses 192.168.0.1 with admin/blank password

Log in to your Videotron router

// login steps

  1. 01

    Open the Videotron web interface at 10.0.0.1 or 192.168.0.1.

  2. 02

    Open a browser and type http://10.0.0.1 or http://192.168.0.1 in the address bar.

  3. 03

    Enter the Username and Password and click Login.

  4. 04

    You will be logged in to the Videotron router settings.

Change the Wi-Fi password on Videotron

// wifi key

  1. 01

    Access router admin interface

  2. 02

    For Helix: Gateway > Connection > Wi-Fi > EDIT (2.4GHz/5GHz)

  3. 03

    For ZyXel: Configuration > Network > Wireless LAN 2.4G/5G > Security

  4. 04

    For D-Link: Setup > Wireless Settings > Security

  5. 05

    Enter new Wi-Fi password in appropriate field

  6. 06

    Apply changes and reconnect devices

Change the Wi-Fi name on Videotron

// wifi name

  1. 01

    Log in to router at 10.0.0.1 (Helix) or 192.168.0.1 (legacy)

  2. 02

    For Helix: Select Gateway > Connection > Wi-Fi

  3. 03

    For ZyXel: Navigate to Configuration > Network > Wireless LAN 2.4G/5G > General

  4. 04

    For D-Link: Go to Setup > Wireless Settings

  5. 05

    Edit the Name (SSID) or Wireless Network Name field

  6. 06

    Save changes and restart router if prompted

Factory reset this Videotron

// factory reset

  1. 01

    Locate reset button (usually recessed on back panel)

  2. 02

    Use paperclip to hold for 10-15 seconds until lights blink

  3. 03

    Wait 5 minutes for full reset (Helix models may take longer)

  4. 04

    Reconfigure using default credentials

  5. 05

    Note: This erases all custom settings

Change the admin password on Videotron

// admin password

  1. 01

    Log in using current credentials

  2. 02

    For Helix: Navigate to Gateway > Admin (confidence: medium)

  3. 03

    For ZyXel: Go to Maintenance > User (confidence: medium)

  4. 04

    Locate password change section (exact menu may vary)

  5. 05

    Enter current and new admin passwords

  6. 06

    Save changes and note new credentials securely

If the login page does not open

// diagnostics

Having trouble accessing your Videotron router settings? Connection issues, rejected credentials, and slow-loading admin pages are common problems. Below are the most frequent issues and how to fix them quickly.

Frequently asked questions

// faq

Related routers and IP addresses

// related

Pages that share this brand or this address.

IP addresses

10.0.0.1
All IPsAll brandsAll hosts