Which address should I use to log in to a Telstra modem?

The default login address is 10.0.0.138. Enter it in the address bar of your browser to open the login page. If that does not work, try 192.168.1.1 or 192.168.0.1.

What are the default login credentials for Telstra modem?

The most commonly reported default credentials are mygateway / Telstra. These may have been changed by your ISP or during a previous setup. Check the sticker on the modem if they do not work.

What can I do if 10.0.0.138 does not open?

Confirm that your device is connected directly to the modem. Check the address for typos. Restart the modem and wait about 30 seconds. Disable any VPN or proxy connections. If the problem persists, look up the correct gateway address in the network settings of your device.

How do I make my modem more secure?

Change the default admin password to something unique. Enable WPA3 or WPA2 encryption for Wi-Fi. Disable WPS if you do not use it. Keep the firmware updated. Consider hiding the SSID if you want extra privacy.

How do I change the Wi-Fi password on a Telstra modem?

Log in to the modem admin panel, navigate to the Wi-Fi security settings, and enter a new password. Click Save or Apply. All connected devices will need to reconnect with the new password.

Brand

Telstra Modem Login

Telstra devices use a web-based admin panel for configuration. Common default credentials are listed below. This page also includes troubleshooting tips if the login page does not load.

Telstra

// router overview

Telstra routers provide a user-friendly interface for managing network settings, including Wi-Fi and admin passwords. The default login IP is commonly 10.0.0.138, but other IPs may be used depending on the modem model. Telstra Smart Modems have unique password requirements based on their generation.

Manufacturer: Telstra
Device type: modem
Common models: Telstra Smart Modem Gen 1, Telstra Smart Modem Gen 2, Telstra Smart Modem Gen 3
Firmware: Telstra Gateway Firmware · Australia

Telstra routers are tailored for Australian users, with firmware updates managed directly by Telstra. Unlike other brands, Telstra Smart Modems Gen 3 use the Wi-Fi password as the default admin password, enhancing security.

Web interface

// common ip addresses

10.0.0.138PrimaryOn record 192.168.0.1Common IP for Telstra Gateway Frontier® and Telstra Smart Modem.

192.166.0.1No IP page in our index

Models on record

// models

Telstra Smart Modem Gen 1Default username: admin, password: Telstra.
Telstra Smart Modem Gen 2Default username: admin, password: Telstra.
Telstra Smart Modem Gen 3Default username: admin, password: Wi-Fi password located at the bottom of the modem.

Log in to your Telstra modem

// login steps

01
Open the Telstra web interface at 10.0.0.138 or 192.168.0.1 or 192.166.0.1.
02
Open a browser and type in the correct IP address or URL for your modem. For nbn™/ADSL/Velocity/Cable modems with an adapter – enter http://10.0.0.138 or http://telstra.gateway/ For Cable modems without adapter – enter http://192.166.0.1 or http://telstra.gateway/ For Telstra Gateway Frontier®/Telstra Smart Modem – enter http://192.168.0.1 or http://mygateway/
03
Enter the default Username and Password and click Login. The username is admin and the password is Telstra for Telstra Smart Modem 1.1 and Gen 2. For Telstra Smart Modem Gen 3, the password is the same as the Wi-Fi password located at the bottom of your modem.
04
You will be logged in to Telstra Gateway.

Change the Wi-Fi password on Telstra

// wifi key

01
Sign in to the Telstra Gateway control panel.
02
Choose 'Wi-Fi' from the top menu on the home screen.
03
Under 'Wi-Fi Network settings', enter the new Wi-Fi password in the 'Network Key' field.
04
Click 'Save' to apply the changes.

Change the Wi-Fi name on Telstra

// wifi name

01
Sign in to the Telstra Gateway control panel.
02
Choose 'Wi-Fi' from the top menu on the home screen.
03
Under 'Wi-Fi Network settings', enter the new Wi-Fi name in the 'Network Name' field.
04
Click 'Save' to apply the changes.

Factory reset this Telstra

// factory reset

01
Locate the reset button on the back of the Telstra modem.
02
Press and hold the reset button for 10 seconds using a paperclip or similar tool.
03
Wait for the modem to reboot and restore factory settings.

Change the admin password on Telstra

// admin password

01
Sign in to the Telstra Gateway control panel.
02
Navigate to 'Admin Settings' (exact location may vary by model).
03
Enter the current admin password.
04
Enter the new admin password and confirm it.
05
Click 'Save' to apply the changes.

If the login page does not open

// diagnostics

Having trouble accessing your Telstra modem settings? Connection issues, rejected credentials, and slow-loading admin pages are common problems. Below are the most frequent issues and how to fix them quickly.

Frequently asked questions

// faq

Related routers and IP addresses

// related

Pages that share this brand or this address.

IP addresses

10.0.0.138

Hostnames

M.home

All IPs All brands All hosts

Brands

Telstra

Web interface

Models on record

Log in to your Telstra modem

Change the Wi-Fi password on Telstra

Change the Wi-Fi name on Telstra

Factory reset this Telstra

Change the admin password on Telstra

If the login page does not open

Cannot access login page

Forgot admin password

10.0.0.138 is not reachable

Login credentials are not accepted

The page loads very slowly or times out

Wrong IP address?

How to reset the modem to factory settings